The SepAerator™ will improve the quality of the effluent being discharged from an existing septic tank and prolong the life of the secondary treatment system or Septic Solutions, Inc. will refund to the homeowner 100% of their original purchase price of the SepAerator™ Premium package. Septic Solutions, Inc. is very confident that the SepAerator™ process will improve the performance of your septic system. However, we understand that every system is distinctive and there should be considerations for those systems given. Consequently, if after 4-months from original purchase date, you are not satisfied with the operation of your SepAerator, and you worked with our free technical support staff, you can return it to us for a full money back refund.

As a requirement of this guarantee the purchaser must contact Septic Solutions, Inc., and speak with our technical staff concerning the operation and installation of their SepAerator™, as well as the remediation progress of your septic system, within 60 days of purchase date. We will, at that time, confirm the proper installation and/or make recommendations as to changes that must be made concerning proper installation. At the customer’s option, at or before the end of the 60 days from purchase date, we will initiate the refund process or extend the satisfaction guarantee for a period not to exceed 4 months from date of purchase.  This guarantee only applies when you purchase the complete SepAerator™ Premium Package and not on individual components.

The purchaser’s only responsibility would be to return the air pump, housing and platform, if applicable, and we will pay for the shipping. This guarantee does not cover optional equipment purchased such as risers, lids, and other miscellaneous items. Simply leave those optional pieces and the diffuser assembly in the tank.

Lifetime warranties are available when SepAerators™ are purchased through Septic Solutions, Inc. approved Licensed Septic System Installation Contractors and a continuous yearly maintenance agreement is in effect. This warranty applies to all SepAerator™ systems installed in accordance with the Operation and Maintenance Manual. The following Limited warranty does apply.

SEPAERATOR™ LIMITED WARRANTY

Septic Solutions, Inc. limited warranty is that of the manufacturers of those products sold and does not cover any damages incurred by improper installation. To repair or exchange components, F.O.B. factory, that in the manufacturer’s judgment is defective, provided that said component part has been paid for and is returned through Septic Solutions, Inc. prepaid. The limited warranty makes no provision for any informal dispute settlement agreement.

The limited warranty does not cover any products that have not been properly installed, damaged do to altered or improper wiring or overload protection, flooded by any external means, disassembled by any unauthorized person, or damaged by an act of nature. The limited warranty does not cover damages or defects caused by ants, insects or rodents to any component part of the products.

Septic Solutions, Inc. through the manufacturer reserves the right to replace any component part covered under this limited warranty with a component part, which in the manufacturer’s judgment, is equivalent to the part replaced. Septic Solutions, Inc. and the manufacturer claims no responsibility for any delays or damages caused by defective components or materials which cause losses incurred by interruption of service or for repairs or replacements of component parts covered by the limited warranty.

Septic Solutions, Inc. is not responsible for the infield operation of our products. The proper operation of the Separator™ depends upon proper organic and hydraulic loading. We cannot control the loading of substances that may upset the biological balance. Septic Solutions, Inc. recommends that you check with your local regulatory agencies to ensure that you are in compliance with all local regulations.

Septic Solutions, Inc. warranties this product to be free from defects in material workmanship for 1 year from date of purchase. Our warranty will not apply to any product that has been subject to negligence, misapplication, improper installation or maintenance. Buyer’s only remedy and Septic Solutions, Inc. only duty is to repair or replace defective products (at Septic Solutions, Inc. choice). Septic Solutions, Inc. shall not be liable for any consequential, incidental, or contingent damages whatsoever.