1. How hard is it to install a SepAerator?

A SepAerator is relatively simple to install. On average a septic system contractor could install this product in a couple of hours, while a handy man homeowner might take a little longer. A complete Owner’s Manual with installation instructions comes with each SepAerator along with help if needed by our technical support staff.

2. Do I have to install risers and lids on my existing septic tank or can I just install the SepAerator components and cover them up?

Yes if you do not already have access with existing risers and lids to your septic tank you should install our riser and lid kit. The SepAerator™ Diffuser assembly is installed in the first/inlet compartment of your septic tank. Although you would very rarely need to remove the diffuser for cleaning with a garden hose (probably at the same time you pumped your tank, which should be every 3 to 5 years) it is important to have access to it if needed. On the last/discharge compartment of your septic tank our exclusive self-cleaning air filter would be installed. Septic tanks designed with single compartments must have this filtering device in order to eliminate the possibility of septic sludge and/or particles from being forced into the secondary treatment system by the constant movement of water caused by the SepAerator. Although this filter is the only self-cleaning septic tank filter on the market today, we would still recommend that it be removed and washed with a garden hose approximately every 6 months. Two and three compartment septic tank reduces the likelihood of any particles exiting your tank because of the additional compartment walls, however the SepAerator’s unique filtering assembly provides a final polishing of the discharge, which is very important step toward prolonging the life of an existing secondary treatment system or field. Note: If these risers were a concern for mowing or cosmetics, a simple flowerbed or a couple of bushes would make them virtually invisible.

3. How much maintenance is necessary to keep the SepAerator functioning properly?

The maintenance on a SepAerator™ is simple and only takes a few minutes to perform. You would need to clean the small filter located on top of the air pump, with air or water, every 6 months. The septic tank filter would need to be removed and washed with a garden hose approximately every 6 months. Since this is a self-cleaning filter, under certain conditions it wouldn’t be necessary to remove this filter that often, but likewise under more heavy usage, such as extensive use of a garbage disposal or larger than normal numbers of people using the system, a more frequent cleaning could be necessary. With the riser and lid access this cleaning process could be done in a few minutes. The filter handle extends above the sewage line. Simply grasp the handle and pull the filter out of its housing and wash with a garden hose. Then reinstall filter back in the housing and place lid back on tank.

4. Can I remote locate the air pump and housing away from the Septic Tank?

Yes you can. We recommend that you keep the air pump within 80 feet of the Septic Tank. We highly suggest that you keep the air pump by the septic tank, which will eliminate the need to run extra air line, however we understand that cosmetically you might prefer to hide it.

5. Should I have my septic tank pumped before I install the SepAerator?

Although the SepAerator will work very effectively and quickly in a septic tank that has not been pumped, we believe that it is important to remove all of the sludge that has built up in your septic tank over the years. The SepAerator diffuser assembly is designed to sit solidly on the bottom of the tank, which it cannot do if there is an excessive amount of sludge build up.

6. Will I ever have to pump my septic tank again, after I install the SepAerator?

There has been a lot of confusion and we believe misunderstanding in the marketplace that once the dynamic of a septic tank is changed from anaerobic bacteria (bacteria that grows in an environment without oxygen) to aerobic bacteria (bacteria that needs oxygen to grow) than you can save hundreds if not thousands of dollars because you will never need to pump your septic tank again. This is absolutely false. Although the SepAerator will process waste in your septic tank to a clear and odorless discharge, there will always be a buildup of sludge and other materials that will not break down. Those would eventually have to be pumped out. We have a company that has been in the aerobic and septic system installation business for many years and service many thousands of aerobic and septic systems. It is usually our recommendation that either a septic tank or aerobic system be pumped every 5 years. We hear it all the time that some of our customers brag that they have had a septic tank for 10 years and have never had it pumped. My response to them is “That is why you have us here today looking at replacing your septic system. If you would have had it pumped regularly it would quite possibly have lasted much longer.” Pumping your septic tank every 3 to 5 years as a matter of routine maintenance is similar to changing oil in your car every 3 to 5,000 miles. You don’t have too, however if you do not, the repairs to your engine will usually cost far more than the initial expense of the oil change.

7. How soon will I be able to see results after I install the SepAerator?

Generally the discharge from a septic tank will be clear and odorless within the first 2 to 4 weeks, after installing the SepAerator™. The clear and odorless discharge will pass into your secondary treatment system and begin working on the secondary treatment system immediately with noticeable results within the first 4 to 6 weeks. These results would include the water level in the septic system field dropping. By allowing the SepAerator™ to continue running the field or secondary treatment system will continue to clean itself by aerobic bacteria breaking down the buildup of waste that passed from the existing septic tank and is now clogging the secondary treatment system. By means of aerobic bacteria processing the waste build-up in the field, the life of that field should be extended by many years. This will save you many thousands of dollars versus a new septic system.

8. What type of electrical power does the SepAerator require?

The SepAerator™ air pump uses less than 2 amps, which is approximately the same as a household light bulb. The air pump simply plugs into a single 115v receptacle or weatherproof extension cord. Should you choose an application that includes additional wiring please contact a professional electrician. Electrical usage could be expected to cost approximately $5.00 per month.

9. Should I order the optional alarm and control panel with my SepAerator Basic package?

The alarm and control panel is designed to alert you when the air pump experiences either a drop in air pressure or a rise in air pressure. When the air pressure drops there is a possibility that the air pump diaphragms are beginning to wear out. We offer the best linear air pumps on the market, however the diaphragms will need to be replaced on even these top of the line pumps every 3 to 4 years. This is very simple to do, with diaphragm kits available on our site. The alarm will also activate when the pressure rises on the air pump, which usually means high water levels in the septic tank. This can occur should the septic tank filter need cleaning or if the water level is high in the secondary treatment system. The separate control box contains a 115-volt receptacle, on/off switch, reset button, and other key components. It can also simply be plugged into a single 115v receptacle or weatherproof extension cord. Since you are adding the SepAerator to an existing system and improvements too your existing septic system will happen quickly, an alarm and control panel would not be a necessity. Should your air pump quit, many improvements and cleansing of the existing secondary treatment system should have already happened. You system would simply revert back to its anaerobic state, as it was originally designed, until you repaired the air pump. The air pump could be repaired immediately, or a year later when it could begin the cleansing processes all over again. Note: We highly recommend that the air pump is kept functioning and not turned off.

10. Why should I buy the SepAerator instead of a competitive product?

The answer to that is simple. The SepAerator™, (Septic tank aerator,) was developed by people who have been in the septic system installation/maintenance business for the past 16 years with a combined experience of more than 50 years. We have extensive experience, specifically in the aeration industry, and have been installing and servicing aerobic systems as well as building aerobic systems for the past 14 years. The purpose for developing the SepAerator™ is to provide those homeowners who have an existing septic tank the opportunity to quickly and inexpensively modify their existing septic tank system and take advantage of the latest aerobic technology available today. The most important component necessary to change the dynamic of a septic tank to the aerobic process is a proper sized air pump. Most competitive systems offer much smaller air pumps than we believe necessary. The SepAerator™ utilizes the most popular air pump and size in the aerobic industry today. The second most important component is the diffuser assembly, which provides adequate air distribution along with proper effluent circulation to ensure the aerobic bacteria will be able to its job very quickly. Septic Solutions, Inc. developed the SepAerator diffuser assembly over many years with a simple but yet very effective design that will work as expected with minimal maintenance. The final and a very important component that sets our SepAerator far ahead of the competition is our innovative self-cleaning filter assembly. When the proper amount of air is added into a septic tank the effluent will begin moving in the tank in a fashion similar to a whirlpool. It is imperative that this movement does not cause any premature discharge of particles from the septic tank into the existing field or secondary treatment system. This is especially important if you have a single compartment septic tank. This can be accomplished with the addition of the right type of septic tank filter. Most septic tank filters can cause additional problems such as the need to clean the filter very often, and/or allow small particles to still pass through some types of filters. Septic Solutions, Inc. has addressed this through extensive testing and over time have developed our self-cleaning fixed media filter. This is the only one of its kind. It is very Easy to Install and Simple to Maintain.

You can rest assured that all of the components that make up our SepAerator™ are top-notch quality products that have been tested and proven by Septic Solutions, Inc. to be reliable in the field, ensuring years of trouble-free service. Only the best of the best components make up our SepAerator™.

Why pay thousands of dollars for some competitive products, or perhaps as much as $10,000 for a complete septic system replacement, when you can add a SepAerator™ for a fraction of those costs? Proven to be very effective, developed by people with more than 50 combined years in the septic system industry, why not let the SepAerator™ turn the primitive technology of your septic tank into a versatile wastewater-processing machine and extend the life of your septic system by many years? We are so confident in this product that we offer a 100% MONEY BACK Satisfaction Guarantee. You simply have no risks when trying the SepAerator™ while the Rewards will be Great! For further details please call and talk to one of our knowledgeable technicians.

Septic Solutions, Inc. highly recommends that when you purchase products via the internet you should be aware that there are individuals or companies that attempt to duplicate successful companies and sell similar looking products, even though those types of companies have little if any background in the wastewater industry. We suggest that you should Beware of companies that:

a) Do not provide you with any company history on their site.
b) Do not provide any phone numbers where you can talk to experienced technicians.
c) Do not explain anything about the products they offer
d) Offer only one or two products on their site
e) Do not present company policies including warranty information

Sites containing very little information about the products they offer are generally the type of sites you should avoid. Extremely cheap and unnamed products are usually exactly that.

Learn How to Evaluate Web Sites:

Checklist of Questions to Consider When Examining Web Sites
Authorship/Source
• Who is the author?
• What are the author's credentials?
• Who sponsors the site?
• What type of organization is it?
• Is there a statement of intent or mission?
• Is contact information provided?
Currency and Site Maintenance
• When was the web page created?
• When was it last modified?
• Is there evidence that the content has been recently updated?
• Are the sites linked reliable?
Point of View
• What is the site or page's purpose?
• What is the bias: stated, implied, or evident from your reading?
• Who is the intended audience?
• What type of language is used in the text?
• Is there advertising?
Accuracy
• Are there bibliographic citations, links to other sites, or other means for you to verify
information on the site?
• Are errors evident in the content (statements you know to be untrue) or form
(misspellings, etc.)?
Design and Structure
• What type of page and site is this: a mailing list post, a published article, a
company's promotional site, a personal page, or an organization's informational site?
• Is it easy to navigate?
• Do graphics and software applications on the site serve a useful purpose?
• Does the site require a password or fee?
Relative Value
• What is the value of the site's information relative to other sources (print as well as
web-based)?
• Does the site contribute to original knowledge or a unique perspective?
• Is this site more useful than others for your particular need?

Credit Card Fraud
• Ensure a site is secure and reputable before providing your credit card number online.
• Don't trust a site just because it claims to be secure.
• If purchasing merchandise, ensure it is from a reputable source.
• Promptly reconcile credit card statements to avoid unauthorized charges.
• Do your research to ensure legitimacy of the individual or company.

Beware of providing credit card information when requested through unsolicited emails.