Customer testimonials

We take pride in serving our customers. If you are a customer of Septic Solutions®,
drop us a line and let us know what you think of our customer service: sales@septicsolutions.com

"Three years ago I had my septic installer replace the diaphragms in my air pump and it looked fairly easy.  This time around, although a bit scared, I decided to jump in and do the work myself. I found all the parts I needed on your website along with videos showing and explaining the procedure for changing the diaphragms and the SP switch. I completed the job in about 45 minutes.  The unit is working great!" - Canyon Lake, TX

---

"Just wanted to let you know that I was blown away when the septic aerator I ordered from you arrived today.  Within 1/2 hour of delivery, I had it unpacked, assembled and installed in the septic chamber.  Never thought an internet purchase could go so quick and easy.  I am very pleased with the way Septic Solutions took care of everything , so I could get my system working again.  I will certainly recommend your company to anyone needing fast and economical septic solutions.  I will look to your site first for any septic needs if necessary in the future." - Addyston, OH

---

"We just recieved our order of the Ultra-Air 535 with the 12" brackets..This company kept me informed of the tracking all the way to the delivery yesterday..I,m so glad I found Septic Solutions online during our emergency...Great product at a most fantastic price and fast delivery...Thank you Septic Solutions...I am spreading the word here in Kentucky.." - Tram, KY

---

"I would like to join the long list of Septic Solutions' Texas customers offering testimonials. I've made several purchases, once by phone to receive your guidance, the rest on-line. Septic Solutions' pricing is competitive, orders arrive in timely fashion, and the quality of the items I have purchased is great. I have told friends and neighbors about Septic Solutions." - Llano, TX

---

"Thanks for the speed of processing my order. I will be returning my existing Hiblow pump that was installed in 2006 with the label you provide. Thanks again. Casey was very helpful and provided me with great advice." - Madison, MS

---

"I ordered by mail, paid by money order, received and installed the septic pump repair kit. Thank you for the service and attention to my order." - Canada

---

"Thanks for the quick service and delivery of the Aerator. Saved me $ 300 from what the septic service wanted to replace it. Thanks Again" - Magnolia, TX

---

"Got my product already! Thank you! Lighting fast shipping!" - Georgetown, KY

---

"Thanks for the quick service on air pump parts! They were not "exactly" like the original, but a call to your customer service assured me that they would work - took about 15 minutes to get the pump back working - saved me about $300 to boot. When the pump quits again I won't bother with the local guys - I'll either get parts or a new pump from you. Thanks again! Great website, lots of info, easy to use." - Baton Rouge, LA

---

"Thank you for prompt delivery of an awesome product. We will contact Septic Solutions, Inc. if any further products become necessary. Thank you, again!" - Massilon, OH

---

"Thanks for the fast shipping! Your number one in my book!" - Valley Springs, CA

---

I wanted to drop a line and let you know how impressed I am with Septic Solutions. My Aerator pump went out Thursday. I placed my order late thursday and had my parts Saturday even with your FREE SHIPPING! You will always have my business, and I am already spreading the word. My neighbor is going to be ordering a 'spare' repair kit for his pump soon." - Conroe, TX

---

"I ordered a pump online, it was delivered in a very timely manner and I had it installed within an hour of it getting here. Not only did you save me $450, the new pump is so quiet, it will make everyday life much more enjoyable around our house. Again, thank you for the great service." - Winchester, VA

---

"It is a rare pleasure to deal with another company that will receive, fill and ship an order all in the same day. That is how we do thing at my company, but is not something I see very often. My hat goes is off to you." Cleveland, OH

---

"I couldn’t be happier, in a day where to many companies are just out to make a quick buck, you delivered more and faster than promised." - El Darado, KS

---

"IN SHORT FORM, EVERYTHING WAS EXCELLENT! BY SEARCH ENGINE I WAS ABLE TO FIND YOUR BUSINESS(KEY WORDS: AEROBIC;SEPTIC). LOCALLY, PRODUCTS WERE UNAVAILABLE. AND TALKING WITH YOU,JODI, I RECEIVED VALUABLE INFORMATION. MY THANKS TO YOU. I'LL BE DOING BUSINESS WITH YOU IN THE FUTURE AND DEFINITELY WILL RECOMMEND YOUR PRODUCTS." - Decatur, TX

---

"I want to thank your company for the excellent service I received. I had been putting off ordering this motor for some time, but my life style and business schedule made it difficult to insure when I would be at the lake house long enough to receive it, and not have a $500.00 package setting out for days/weeks. I guess I should not have worried. I ordered this over the phone Tuesday afternoon, and had it installed 48 hours later!!! Wow. It was expensive (Jet's problem), but your company provided an outstanding Internet buying experience!!!!" - Camdenton, MO

---

"I was so thrilled to find you. I live here in Pine which is a very small community. I was in a panic for an air pump. Thank Goodness for your services. Thanks. P.S. Jodi was so helpful . I have saved all the paper work for myself and anyone else that needs service." -Pine, AZ

---

"Jodi, I just recieved my Hi-Blow compressor and I can't believe how much more quiet it is than the Thomas I had. The Thomas locked-up and tripped the breaker one day before I got the Hi-Blow. Thanks." -Conroe, TX

---

"I don't really know how your prices are, because I had nothing to compare them too. Your service is excellent. I appreciate your quick response on my order. I received all of the right parts, and had my system up and running very quickly. All of my neighbors have septic systems and I have recommended you to them." -Houston, TX (Gast Diaphragm Kit)

---

The good thing is you had an easy to find phone number, and a human voice to talk to! very hard to find these days. Some comapnies thing they are saving money by either having no phone number on their site, or making it hard to find. They are losing money. Many people like myself, like to find things on the web, but order over the phone. Thanks for making it easy. -Blue Ridge, TX

---

"Excellent online store. I'm a frequent buyer via the internet and your store is in the top 20% for ease of use, loading speed, etc." -Alexandria, OH

---

"Your staff is indeed friendly and helpful making me want to make sure I do business with you again." -Waxahachie, TX

---

"I am a homeowner with two small children and a limited budget. Your prices, quick delivery and knowledgeable staff made what could have been a big hit in the wallet an easy repair for ME! AWESOME JOB!" -Martindale, TX

---

"I am very happy with my selection and I will definitely use your company in the future. Your professionalism and customer service is ablove reproach. Thank you again." -Princeton, LA

---

"I would rate my first experience with this company an A+++ ***Immediate response to my question via email ***Found what I wanted on website easily ***Most of all timely delivery ***** THANK YOU VERY MUCH***** "

---

"The girl who handled my order was very helpful and called back when they said they would. Customer Service was excellent." - New Richmond, OH

---

"I thought the service was super. Thank you very much for your prompt attention. It was a pleasure to do business with you." -Conroe, TX

---

"I always appreciate when a live person answers the phone rather than a recording. I got a real person who was very nice, knew what she was doing and promised a quick delivery which I got. Thanks.."- Madison, MS

---

"EASY SITE TO SEARCH. VERY FRIENDLY AND HELPFUL STAFF ON THE PHONE TO ANSWER MY QUESTIONS. WILL DEFINITELY RETURN IF NEEDED AND HAVE TOLD OTHERS OF YOUR SERVICE AND WEB SITE." - Spicewood, TX

---

"Your pictures and description made it clear that you had exactly the part I needed even though I had no part number." - Sedona, AZ

---

"Your service was exactly what I needed." - Westerville, OH

---

"You were helpful in answering all my questions." - Dallas, TX

---

"Very pleased with the information offered and the very prompt response and shipment from your company...Great price, no sales tax, free shipping." -Etta, MS

---

"I WAS VERY HAPPY WITH MY SERVICE AND THE PRODUCT THAT I RECEIVED!" - Athens, OH

---

"Thanks again for the quick response. Very pleased with your products!!" - Bedford, IN

---

"Pleasure to do biz with you." - Cedar Park, TX

---

"I ordered a part for my existing air pump. The convenience of not having to drive a long distance made the choice easy. My order was shipped and arrived quicker than I was expecting! THANK YOU!" - Spring Branch, TX

---

"Good site, helpful folks and fast shipping, great job." -Taylor, TX

---

"Pleasantly surprised with service and shipping time." - Thibodaux, LA

---

"Jodi, you were very helpful and informative, also very curtious." - Paradise, TX

---

"When I was ready to order the chlorine, the manufacturer was closed for the holidays. After they re-opened, I sent an email asking to be able to order by internet and Jodi immediately replied and got that portion of the site back up. GREAT customer service. Thanks!"

---

"YOU WERE VERY HELPFUL, THE PRODUCT IS WORKING PERFECTLY. THANK YOU VERY MUCH FOR YOUR EXCELLENT SERVICE." - Burleson, TX

---

"The service we received was great."

---

"Parts fit perfectly, saved me couple hundred dollars; quick repair." - Florissant, CO

---

"Very pleasant and helpfull person was on your end of the phone." - Port Angeles, WA

---

"Impressed you had this difficult to find part, exactly what I was looking for. THANKS!"

---

"Jodi was very helpful and steered me toward the model that I needed. I appreciate that the person answering the phone had the answers and didn't have to find someone else." -Rochester, IL

---

"Your staff is indeed friendly and helpful making me want to make sure I do business with you again." -Waxahachie, TX

---

"You personally are very efficient and I appreciate your help with our orders, especially since we have to have rush freight sometimes." -Gardendale, TX

---

"You guys were great to deal with. Thanks for the information, product, and rapid response to my request. You guys knew your product and I buy based on product knowledge and service and not just on low price." -Keller, TX

---

"Great service, very fast shipping, could not be happier." -Pasadena, MD

---

"You had the best price that I found. Free shipping sealed the deal. The order arrived in a timely manner. Thanks!" -Benbrook, TX

---

"Very quick and easy to use site. Chemicals are well described and I was able to find what I needed without even knowing exactly what it was called. The order process went very smooth and product was received quickly and when promised with out any problems. Thank you and we will be ordering again in the future." -Cleveland, TX

---

"I was really pleased with your web site and the parts were here in 3 days. AWSOME) I had the pump repaired in 3 days and that makes my company look great to." -Lakewood, CO

---

Wow!!!!...Great service!!!...Thank You!!! - Clarksville, OH